The bank sent a request
You need to understand quickly which documents are required, what does not align and how to respond without triggering another request.
Currency Control
So the bank understands the deal from the first document package
Currency control usually gets stuck not because of the deal itself, but because the documents do not form one clear story: the contract says one thing, the invoice another, the payment refers to a third basis, and supporting documents arrive later. We assemble the package, prepare explanations and help respond to the bank without chaotic correspondence.
When we step in
We step in when the bank has already requested documents or when a transaction needs to be prepared for currency-control review in advance.
The documents do not connect
The contract, invoice, act, payment order or declaration differ in amounts, timing, payment purpose or delivery terms.
The deal needs explanation
The bank asks to explain the commercial substance, role of the parties, settlement structure or link between payment and delivery.
The file needs to be closed without delay
The response or closure deadline is approaching, while documents are coming from different teams and in different formats.
What we do
We assemble documents into one clear position for the bank: what happened, on what basis, which documents confirm it and what needs to be closed.
We review the bank request
We read the request, identify the actual questions and separate mandatory documents from additional explanations.
We assemble the document package
We check the contract, invoice, act, declaration, payment documents, annexes and correspondence as one connected chain.
We identify mismatches
We show where amounts, dates, parties, payment purpose, delivery terms or document wording do not align.
We prepare the bank explanation
We draft a calm and document-backed response explaining the transaction, why the documents look this way and what confirms the operation.
We align the participants
We help connect accounting, legal, the deal manager, supplier and bank so the response is consistent, not fragmented.
We support until the request is closed
We help handle clarifications, complete the package and bring the documentary side to a clear outcome.
What we don't do
We separate normal document work from risky requests that can create bigger problems than the bank query itself.
We don't create fictitious documents or adjust a package to a transaction that did not actually exist.
We don't invent commercial substance retroactively if it is not supported by real documents.
We don't help bypass currency-control, tax or bank procedures.
We don't guarantee the bank's decision, but we help prepare the package and explanations so the position is clear and supportable.
Which documents the bank may need
The bank does not look at one file in isolation. It looks at the document chain. The documents should confirm the same story of the transaction.
Contract and annexes
Invoice or bill
Act, completion certificate or closing document
Declaration or proof of delivery
Payment order and payment purpose
Transport documents
Correspondence with the counterparty, if it explains the terms
Written explanation for the bank
If some documents are missing, we start with the bank request and the current package, then prepare a list of what should be requested from the counterparty or internal teams.
How we work
First we identify what exactly the bank is asking, then we assemble the documents and explanation into one clear position.
- 01
We review the request
We review the bank's letter, response deadline, requested documents and possible reasons behind the request.
Same day or 1 business day - 02
We check the package
We compare the contract, invoice, payment, supporting documents and correspondence. We identify mismatches and missing materials.
1–2 business days - 03
We prepare the position
We prepare the bank explanation, list of attachments and recommendations for corrections if the documents need to be brought into one logic.
Depends on request size - 04
We collect what is missing
We help request documents from the supplier, accounting, legal team or deal manager so the bank response is not incomplete.
Depends on counterparty and internal teams - 05
We support the response
We help submit the package, respond to clarifications and bring the documentary side to a clear outcome.
Until request closure or next clarification
Case from practice
All details are anonymised — client confidentiality matters more than a portfolio.
Currency control: the bank requested explanations on an import transaction
Situation
A company received a bank request on an import transaction: the contract had one timeline, the invoice was issued later, the payment was made in parts, and supporting documents from the supplier contained an incomplete description. Accounting was preparing one response, the deal manager another, and the bank was asking follow-up questions.
What we did
We reviewed the contract, invoices, payment documents, supplier correspondence and proof of delivery. We identified mismatches, prepared one explanation of the transaction logic, a list of attachments and a short request to the supplier for missing documents.
Result
The package was assembled into one structure: the bank received a coherent explanation of the operation and a set of supporting documents. The client reduced repeated correspondence between the bank, accounting and deal manager.
FAQ
First, understand what the bank is actually checking: documents, commercial substance, payment purpose, timing or the link between the transaction and delivery. We review the request and prepare the list of documents and explanations.
An initial review usually takes from one business day. If the package is large, documents do not align or materials are needed from the counterparty, we confirm timing after the first review.
We need the bank request itself, the contract, invoice, payment documents and anything already available on the delivery or service. If something is missing, we show exactly what should be requested.
No. The decision is made by the bank. We don't guarantee its actions, but we help prepare the package so the transaction logic is clear, the documents are connected and the response does not look fragmented.
Yes. This is often where the task starts. We review the current package, identify the gaps and prepare a list of documents to request from the counterparty or internal teams.
Accounting usually handles records and document submission. We step in when the commercial, contractual and documentary logic of the transaction needs to be assembled into a clear explanation for the bank.
Send us the bank request — we'll tell you what to do next
We will review which documents are needed, where the mismatches are and how to assemble the response to reduce the risk of repeated requests.